Presentation Title

Workers’ Compensation Claims Management Panel Presentation- Best Practices Leading to Injury and Claims Reduction

About the Presentation

This panel discussion will focus on workers compensation; both claims and injury reduction in the workplace, via implementation of best practices. You will learn the Do’s and Dont’s of claims management as well as systems and process controls which could be developed in your place of employment. This presentation will address safety culture, documentation and its’ importance in claims management, accident investigation, insurance, professional partners, return to work programs and alternative areas of exposure and/or liability.  

The Presenters
James A. Rochester, MD, FAAFP, Medical Director, Worknet Occupational Medicine
Presenter Biography

For the last 13 years, Dr. James Rochester has been the Medical Director for Worknet Occupational Medicine in Lancaster, PA.  He completed his BS in Biology and Chemistry (Magna Cum Laude) at West Chester University, Cardiovascular Research Internship, Dept. of Physiology at Thomas Jefferson University, Medical Doctorate (Alpha Omega Alpha) at Temple University School of Medicine, and residency in Family and Community Medicine at Lancaster General Hospital. He completed Fellowship Training in Sports Medicine as well as Obstetrics at National Naval Medical Center in Bethesda, MD.  Dr. Rochester served 18 years in the USAF as a Paramedic and Medical Officer with his last assignment as Assistant Professor of Family Medicine at the Uniformed Services University of Health Sciences in Bethesda, MD.  Dr. Rochester is a frequent lecturer on Occupational Medicine topics in the Central PA region.

Jim Devine, Devine Law Offices, LLC

Jim is a graduate of Franklin & Marshall College and the University of Pittsburgh School of Law. Jim has successfully litigated workers’ compensation and employment cases since 1993. His broad range of experience allows him to provide his clients with effective analysis of the liability risks and costs associated with each case.  Jim’s expertise extends to include the interplay between the Americans with Disabilities Act, the Family Medical Leave Act, and employment law concerns surrounding discipline and discharge and drug and alcohol abuse.

Furthermore, Jim has extensive experience defending employers in EEOC and PHRC claims. In addition to maintaining a full case load, Jim is a popular speaker, lecturing throughout the year on current employment law issues, such as discrimination, harassment, internet policies, and the maintenance of an aging workforce.  Jim also provides in-house training for insurance carriers and specialized employers, such as hospitals, by keeping staff updated on case law and other issues resulting from legislative updates to the ADA, FMLA, EFCA, HIPAA and COBRA.

Jim is passionately committed to his family and his community, volunteering in church and youth activity leagues and serving on boards for non-profit and healthcare facilities. Jim is an active member of the Lancaster Bar Association, having served as chairman to the workers’ compensation section, and is currently serving on the Board of the Lancaster Bar Association Foundation. In addition, he is a member of the Pennsylvania and American Bar Associations as well as various trial lawyer associations.




Carley Smith, Owner, Safety Consultant, Carley Smith Safety Services  
Presenter Biography
Lisa Yelovich, Master Claim Specialist, Murray Insurance  
Presenter Biography
Lisa has been handling workers compensation claims for over 20 years and presently works for Murray Securus as a Master Claim Specialist. She began her career as a vocational counselor in the workers compensation field before moving on to work as a claims adjuster for a national specialty workers compensation carrier. There she was promoted to a senior claims adjuster and became an expert in handling diverse and complex workers compensation claims in the Pennsylvania, New Jersey, Maryland, New York, Delaware and Virginia jurisdictions. Lisa currently manages the workers compensation claims for CARE, Communities Advancing Retirement Excellence,  a specialty captive comprised of 12 retirement communities in southeastern Pennsylvania.