Presentation Title
Training Workers with Limited Language and Literacy Skill
About the Presentation

During this presentation we will review the need to train the workforce in a manner that is most impactful by discussing how adults learn, utilizing interactive exercises, and visual strategies.  These techniques are an effective means to communicate with all workers, especially effective in training limited literacy and foreign-born workers. 


Isabel DeOliveira, Regional Compliance Assistance Specialist, DOL - OSHA

Presenter Biography

Ms. Isabel DeOliveira has been with the US Department of Labor, Occupational Safety Administration for over 20 years.  She started as an Industrial Hygienist Compliance Safety and Health Officer (CSHO), performing worksite safety and health inspections and evaluations throughout all of New Jersey and New York City.  In June 2010, Isabel began providing outreach services as the Regional Compliance Assistance Specialist (CAS) for the Philadelphia Regional Office.  She also coordinates Alliance outreach with the Consulates of Brazil, Philippines, and Mexico among others.    As well as coordinating all federal outreach activities in Delaware, Maryland, Pennsylvania, Virginia, West Virginia and Washington DC.  Her Portuguese and Spanish language skills are critical for effectively reaching many vulnerable workers.

Prior to working for OSHA, Ms. DeOliveira worked as an emergency medical technician, environmental consultant and for a building management company.

Ms. DeOliveira earned her Masters of Science in Occupational Safety and Health Engineering and Bachelors of Science in Engineering Science from New Jersey Institute of Technology.